Printer Supply Shop: Contact Us

Welcome to the Printer Supply Shop contact page!

We’re excited that you’re interested in reaching out to us.

Whether you have questions about our Bambu Lab products, like the Bambu Lab X1C 3D Printer, shipping, returns, or anything else, we’re here to help.

1. General Inquiries

Have a question about our products or services?

Feel free to reach out!

We’re always happy to assist you.

2. Customer Support

For any support-related queries, please contact our customer service team:

  • Email: sales@printersupplyshop.com
  • Phone: +19845291380
  • Address: 1611 Headway Cir Building 1, Suite 200, Austin, TX 78754, United States

Our team is available Monday to Friday from 9 AM to 8 PM GMT.

3. Product Information

Need details about a specific product?

We can provide information on:

  • 3D Printers: A1 Series, P1 Series, All AMS, and X1 Series.
  • Accessories: Tools and add-ons for your printers.
  • Filament: Our range of Bambu Filament.
  • Spare Parts: Essential components for all our printers.

4. Order Status

Curious about your order status?

You can track your order through the tracking link provided in your confirmation email.

If you have further questions, just reach out!

Blank Form (#3)

5. Returns and Exchanges

If you need assistance with returns or exchanges:

  1. Contact us within 30 days of receiving your order.
  2. Provide your order number and reason for the return.

We’ll guide you through the process!

6. Warranty Claims

For warranty claims on your Bambu Lab products:

  • Contact us with your order details.
  • Describe the issue you’re facing.

We’ll help you navigate the warranty process smoothly.

7. Shipping Questions

Have questions about shipping options or delivery times?

We offer various shipping methods and are happy to clarify any details regarding:

  • Standard shipping
  • Expedited shipping
  • Free shipping on orders over $350

8. Technical Support

If you’re experiencing technical issues with your printer or accessories:

  • Reach out to our support team via email or phone.
  • Provide as much detail as possible about the issue.

We’ll do our best to assist you promptly.